AbstractAuthors: Felicien Kanyamibwa, David P. Christy, & Duncan K.H. Fong A key element in off-line quality control is to identify the best set of variables to use in designing a product that will meet customers’ expectations. Given the multidimensional nature of quality, this set of variables is not easy to identify. Indeed, the variables of…
AbstractAuthors: Felicien Kanyamibwa and J. Keith Ord The future of the global industry lies in the continuous improvement of both products and processes, a renewed commitment to competition, and an aggressive approach to satisfying customers needs in quality, quantity, and timing. In quality management, the degree of customer satisfaction for a given product may be…
Rwanda: When Statistics Lie Being an ignorant in economics matters, I approached my friend Dr. Felicien Kanyamibwa who is a statistician and econometrician and a Rwandan expert to explain the discrepancies in the Rwandan GDP and economic growth numbers. I was trying to understand the discussions between two Rwandans: One, Dr. Ngarambe Joseph, who claimed…
